Monbus

Yes, for that you should do the process of purchase in two steps, finishing the acquisition on each journeys independently. If the system of selection of seat does not allow to chose seat with bigger discount on one of the journeys is due to there is no seat available for this fare selected.

Next to select your journey (Departure point - Destination) for the date you prefer, click the button “Purchase/See Schedules” and then, at the section “Select your schedule”, click on the button “Price”.

Clicking on this button a tab with information where you can check all the applicable discounts for your expedition, included the ReVibajas ones if there were available:

- Special ‘ReVibajas’ 50% 
- Special ‘ReVibajas’ 40% 
- Special ‘ReVibajas’ 30% 
- Special ‘ReVibajas’ 20% 
- Special ‘ReVibajas’ 10%

According to the conditions of the service, the vigilance of the hand luggage correspond to the passenger with whom they go, for that reason the company does not take the liability of the damages that could be suffered, neither in case of robbery or lost of them.    

Finally we remind you that, if you wish, you can make a claim for these facts on the Official Claim Book (authorised by the competent Administration) which is at your disposal at the ticket offices and on the vehicles of the company.

Yes, the transportation company reserves the right to modify the capacity of the vehicle which finally provides the service, action which could imply in some cases that necessary, the relocation of the seats selected by the users, even though on every moment the fares contracted by each of them will be respected.

PayPal is a system of payment through Internet which permits speed the purchases up on a safety way, without the need of share details of cards or bank accounts. In order to make the transaction, first it is necessary to associate a card or bank account with an account on the web of PayPal. Once created the account of PayPal, it only will be necessary to insert the access keys (email and password) to do the payment in any portal web where this way of payment is operational.  

No, the amount of the tickets will not change and it will not be any extra charge or commission for the customers on the purchases made through this means.

During the process of purchase on the web of Monbus,you will have to chose this way of payment clicking the button “Pay with PayPal”. Once selected this option, you will be redirected out of the web of Monbus to the website of PayPal, where you will only need to insert the access keys (email and password) to do the payment on an quick and safe way with PayPal. The payments done through this means are not subject to extra charges or commissions for the customer of Monbus.

According to the Spanish Law on regular transport services 667/2015, come into effect on October 2015,  passengers aged three or older and a body size of 135 centimeters or less have to use an approved child restraint system that is appropriate to the child’s size and weight. The main responsible of the child must bring his own seat.

When passengers do not have the child restraint system, the use of the safety seat belts will be mandatory if they are appropriate to the child’s size and weight. According to the current regulations, this obligation will not be due in those vehicles which do not have seat belts.

If you travel with your own wheelchair, the service must be requested through the contact email info@monbus.es 24 hours in advance.

The opening hours are:

• Monday to Friday from 8:00 to 21:00.  
• Saturdays and Sundays from 9:00 to 13:30 and from 15:00 to 21:00.
• Public holidays from 10:00 to 14:00 and from 16:00 to 20:00. 

You can also contact us through the Customer Service telephone number, 900 92 91 91 92, during the same hours mentioned above.

It will simply be necessary to request the service and specify which line it is and the times when the person with reduced mobility needs to travel.

It can be a specific date or a regular service.