FREQUENTLY ASKED QUESTIONS : Offers and discounts
Questions
- What are the discounts available in Monbus?
The discounts that are applied to the transport services of the different companies associated to Monbus vary widely depending on:
- The administrative concession which determines the conditions of the service
- The membership of certain groups (students, retirees, large family, employees of a specific company, etc.)
- Promotions or special offers.
In general we can classify the discounts available into two big types:
1 - Discounts on the ticket price - They vary depending on the administrative concession which regulates a particular transport service in each case. In any case it is possible to check the discounts that are applied during the ticket purchase / schedule query process on this web. In general, discounts are applied to the price of the ticket in the following cases:
- Discounts for groups (Youth Card, Largefamily, Retirees, etc.)
- On the return tickets (applying a % discount on the return ticket).
2 - Transport passes - If you usually do a particular route you can obtain discounts for the advance purchase of a fixed number of journeys, or during a specific time period. The transport passes can in turn be:
- Single passes - You can get discounts if you buy a fixed number of journeys in advance (Pass 20, Pass 30, Pass 40 etc). As a general rule, the more journeys the pass contains, the greater the discounts in the purchase of the same will be. Nowadays, single passes are only issued for the Regional Routes of Galicia (they are never issued for metropolitan and urban routes of Galicia since these passes are regulated by the TMG) and for the regional routes of Castille la Mancha. This type of passes are non-nominative, however they cannot be used more than once in the same journey. Nowadays, the only way to buy a single pass is to go to the nearest ticket office, where you will be informed about the types available for that journey.
- Special passes - These passes are intended for people belonging to different groups (students, employees of a particular company, medical staff, etc) and they are usually negotiated by public or private companies which want to settle on a discount in the transfers of their employees / students to the corresponding study / work centres. This type of passes are always nominative, that is, they are personal and non transferable. To buy them it is necessary to submit a series of documents proving the belonging to these groups. You can ask for more information sending us an email to bonos@monbus.es or calling 982 29 29 00.
- Are the discounts cumulative?
The discounts are not cumulative except for those explicitly contemplated in the current legislation or where so indicated by the company- you can check this information in the purchasing process or at the ticket office. Particularly, the discount for large family will be cumulative with the rest of discounts.
- Can I purchase a return ticket with a different fare for the outward journey than for the return journey?
Yes, for that you should do the process of purchase in two steps, finishing the acquisition on each journeys independently. If the system of selection of seat does not allow to chose seat with bigger discount on one of the journeys is due to there is no seat available for this fare selected.
- How can I check the different discounts for an expedition on the website?
Next to select your journey (Departure point - Destination) for the date you prefer, click the button “Purchase/See Schedules” and then, at the section “Select your schedule”, click on the button “Price”.
Clicking on this button a tab with information where you can check all the applicable discounts for your expedition, included the ReVibajas ones if there were available:
- Special ‘ReVibajas’ 50%
- Special ‘ReVibajas’ 40%
- Special ‘ReVibajas’ 30%
- Special ‘ReVibajas’ 20%
- Special ‘ReVibajas’ 10% - Once purchased the ticket with discount, is it possible, at the time to travel, that a change on the seat selected may done?
Yes, the transportation company reserves the right to modify the capacity of the vehicle which finally provides the service, action which could imply in some cases that necessary, the relocation of the seats selected by the users, even though on every moment the fares contracted by each of them will be respected.